Customer engagement is fast becoming a buzzword among the business world – and for a good reason! We live in the most socially connected time our world has ever seen. When it comes to the growth of businesses, social connection results in customer engagement and satisfaction being vitally important. When customers can easily rat out terrible customer service on Yelp, share how amazing your work is on Facebook, or shout out your business hashtag on twitter, customers become the driving force for your business. Here are our top four reasons why you should be focused on customer engagement in 2020.
As a small business, it’s crucial to defend your brand against a cyberattack. The most dangerous cyber security threats are the ones you never see coming. Cyber security threats are evolving constantly, fortunately, there are ways you can prepare.
Whatever industry you work in, understanding the financial aspect of your small business can be quite overwhelming. You may get regular reports on what the company is doing; however, it may not be something you can easily understand. This is precisely where financial dashboards come in and why they are so critical to the success of your company.
It is vital as a part of any business that you thoroughly understand what your financial numbers mean. You also need to be able to leverage that knowledge to improve your success further. Discover why financial dashboards are so essential and how to get yours started.
Employee selection, recruitment, and retention are essential aspects of running a business that the owner and managers are responsible for. Maintaining a quality staff is one of the vital parts of running a successful business, and there are some critical and proven ideas to keep in mind when it comes to this.
Some problems are just too big to handle on your own. There are plenty of business coaches out there that are experts in helping you achieve the vision you have for your business—no matter how off track you’ve gotten. That being said, make sure you vet them properly, and also make sure they have extensive experience in working with builders, remodelers and/or Trade Companies. Below, we’ve gathered 5 indicators that it could be time for some of that extra help.
Creating a positive work culture sounds simple in theory, but actually making and maintaining one is a different story. We’ve collected a variety of fresh ideas on how to create a positive company culture for ideal employee retention and attraction.