The epicenter of any great business is growth. Just because you’re a small business owner, doesn’t mean you should be limiting your reach. Here are five ways to start growing your construction company’s customer base, while making sure your small business roots can remain firmly intact.
While providing outstanding service to your customers is paramount, it’s not the key to success. In the age of instant gratification, your customers are expecting quality services and are expecting them now. Most builders can comply with these requirements.
Building a safe workplace takes time and patience. It involves changing both internal and external processes, organizational culture, and the rules by which your small business functions. More importantly, it should start at the top.
After months of hard work, a new project is finally over. Excited, you meet with the clients and give them the keys to their new home. Just hours later, you receive a phone call from their agent. The clients aren’t happy with some of the finishes.